07500 066 513 sendiags@hackney.gov.uk

What we do:

We provide free confidential and impartial, information, advice and support for parents / carers, children and young people through:
• A telephone advice line
• A dedicated confidential e-mail address
• Support at meetings as and when appropriate
• Information, advice and support in relation to school admissions, exclusions and appeals
• Drop-in sessions at Hackney Ark for parents/carers.
• Knowledge is Power information sessions for parents / carers and for young people

We help you:

• By listening to your views and concerns
• By working with you to explore your options
• To find the confidence to express your views
• With preparation for meetings
• By helping you think about your contribution to any assessments
• With dealing with forms, letters and reports regarding SEN
• To understand your rights in relation to SEN and Disability
• To attend parent support groups and forums
• To work in partnership with schools, colleges and early years settings and the local authority to develop positive relationships
• By signposting you to other relevant local and national services for information, advice and support

Jacqueline Thompson

Jacqueline Thompson

Senior Adviser

I am the Senior Adviser for Hackney SENDIAGS. My role is to lead on the daily delivery of our service. This includes helping parents, children and young people with their SEN matters, supporting members of the team and working with people from other services. Outside of work I enjoy walking, swimming and travelling.

Jenny Mbombo

Jenny Mbombo

Adviser

I am an Advisor offering free, confidential, and impartial information, guidance, advice and support to parents/carers of children with special educational needs (SEN) and or a disability and young people with SEN and or a disabilities. I enjoy going to the gym, sauna and visiting new places.

Sermin Delice

Sermin Delice

Caseworker (3 days per week)

I work in the Hackney Sendiags service as a case worker. I support parents/carers of children and young people 0-25 with SEND and CYP themselves through telephone, email and face to face contact, including school meetings, providing impartial information and advice about SEN and Disability legislation. My favourite movie is Dead Poets Society.
Joanna Zarkadoulas

Joanna Zarkadoulas

Head of Service

I am the Head of Hackney SENDIAG service. My role is to lead on operational, strategic and management duties. I am responsible for ensuring delivery of outstanding service. Outside of work I enjoy camping, traveling and attending music events. My favourite book is The Alchemist.

Iyesha Riley

Iyesha Riley

Information Officer

I work for Hackney SENDIAGS as an Information Officer. My job is to be the first point of contact for parents, carers and young people looking for information, advice or support. In my free time I enjoy baking with my daughter.

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